SUPPORT

How can we help?

Last Updated: March 2026

Contact support

For technical issues, questions about our products, or general inquiries, please contact us by email.

Documentation

Our product documentation covers installation guides, configuration, and usage for all PragmaTech solutions including The Lean Platform (TLP). Documentation is available exclusively to customers with authorized access.

Go to documentation portal

Office address

PragmaTech S.r.l.
Piazza Gianfranco Ferrè 6
Legnano (MI), 20025
Italy

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Existing customer and need documentation access? Contact us at info@pragmatech.it.

FREQUENTLY ASKED QUESTIONS

Quick answers.

How do I request a new feature?

Send your feature request to info@pragmatech.it with a description of the use case. We review all requests and prioritize based on impact and feasibility.

How do I report a bug?

Email us at info@pragmatech.it with a description of the issue, steps to reproduce it, and any relevant screenshots or logs. We will acknowledge your report within one business day.

Do you offer on-site support?

Yes. For clients with active support agreements, on-site visits can be arranged. Contact us to discuss your needs.

Where can I find release notes?

Release notes and changelogs are published in the documentation portal linked above.